Vanilla strives to achieve the highest level of customer satisfaction, we are proud of the services we offer our customers, not only from our own facility, but that of our suppliers and manufacturing partners. By proactively maintaining our quality accreditations, we are demonstrating continuous improvement throughout the organisation and resulting in a more resilient business.
ISO 9001 is at the core of our business, developing consistency and repeatability of our products and being used as a tool for continuous improvement at every stage.
IPC-A-610 Certified IPC Trainer
Products supplied by Vanilla are produced and inspected by IPC certified staff, trained by our in-house trainer. This defines the acceptability of electronic assemblies, based on specific soldering criteria, surface mounting criteria and jumper wire assembly requirements among others.
Data and security are a crucial part of our business, from the handling of client data and
ensuring they are protected and backed up. We have a secure file transfer protocol (SFTP),
used for the transferring and encryption of data between customers, Vanilla and sub-
contractors, with controlled access of only the information relevant to each user. We also
have a robust disaster recovery process allowing a proven RPO and RTO of just 60 minutes.
SC21 stands for 21st Century Supply Chain and was introduced as a benchmark to assist Buyers in the aerospace and defence industries to select from a range of approved suppliers offering high standards together with a leaner, more competitive edge than previously available.