From conceptual design, material procurement, kitting, manufacturing, through to end-customer order fulfilment, product returns, warranty, repair and re-supply. We exist solely to add value to our customers by increasing the efficiency of their operations. 

Our vision is to be the market leader in supply chain management for the electronics manufacturing industry, across all sectors. We have recognised that there is a growing demand for a value-add, technical supply chain service that can be fully customised, yet truly scalable. 

Our ethos is to build powerful partnerships with both our customers and suppliers, and by getting best value from each party. Through these partnerships, we can all be experts, delivering quality and value to the marketplace.

Our customers include R&D start-ups, high-tech SME’s and very large established multi-national, corporate manufacturers.

Our technology centre & global operational headquarters are located in Thetford, Norfolk, just 40 minutes from London Stansted International Airport and central to the A11 Technology Corridor. We work very closely with regional and national technology hubs, incubation centres, universities, manufacturing and research institutes. We run apprenticeships and international student placements, and are always keen to develop new technologies that improve our own efficiencies. 

We are constantly investing in new technologies in order to improve our own efficiencies, to make Vanilla a positive working environment for our staff and to add value to our customers.

We ship over 500+ line items per day from our 25k square foot distribution centre, with automated warehousing and advanced optical inspection equipment.

We are both commercially and technically capable throughout the business, we invest in our people, training, equipment, processes and infrastructure.

Key to our success is the partnerships we have built with our customers, suppliers, financers and local grant funding through the New Anglia Growing Business Fund. We will continue investing in our business, our systems and people, as we strive to improve efficiency and develop our technical capabilities, adding value to our customers. 

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We are always delighted to welcome new professional businesses, be it customers, suppliers or other partners.